Terms & Conditions
TERMS & CONDITIONS
Promotional Codes are valid only with new orders placed online and for a limited period of time according to the expiry date displayed. Only one Promotional Code may be used per order, and they are not valid in conjunction with any other promotion, Gift Voucher code, Student or Viridian discount, on sale or discounted items, or for the purchase of easels, gift vouchers or event tickets. Cass Art reserves the right to refuse orders if it deems a Promotional Code is invalid.
For returns of items purchased using a Promotional Code, refunds will be given for the price paid after the discount is applied. Promotional Code discounts will not apply to replacement items; instead, if the offer is still valid, you should place a new order using the original Promotional Code.
Offers for Free Standard Delivery do not apply to Next Working Day Delivery, Saturday Delivery or Highlands and Islands deliveries.
Should a customer qualify for a free sample, these will be automatically added to their basket and no extra cost or charge. Samples are subject to availability and while stocks last.
Free samples are limited to one per customer.
Students with a valid student ID or verified online student account are eligible for a 10% discount at Cass Art online and in-store.
The Cass Art Student discount cannot be applied in conjunction with other offers, discount codes and special discount days or for the purchase of easels, gift vouchers or event tickets. If a discount code is required to apply a product discount online, this must be entered at the checkout. This code will override the Student discount, giving you the promotional discount only.
To be eligible for a student discount, customers must be enrolled in a course in a recognised UK educational institution with a minimum length of one year. Our Student Discount can also be issued to school students aged 16-18 if they show age ID at the till in stores or by contacting our Customer Care Team: email@example.com.
To benefit from the Cobalt Blue Student Discount in store, customers must show a valid photographic student ID which includes a course expiry date.
To apply a student discount online, register for a code through Student Beans or email firstname.lastname@example.org attaching a scanned copy of a valid Student ID, including the course expiry date. Our Customer Care Team will create an online student account, and the student discount will automatically be applied to the online basket for the duration of their course.
Online student accounts will have the discount removed at the end of the graduation year where known or 3 years after registration.
STUDENT DAYS 20% OFF EVERYTHING AND FREE GOODIE BAG
One goodie bag per person, while stocks last, contents may vary. Value of bag refers to combined RRP of all products. Promotion valid in-store only at Cass Art Islington, Kingston, Brighton, Bristol, Birmingham, Liverpool and Manchester during opening hours and online at cassart.co.uk from 00.00.01 on 27/09/23 to 23.59.59 on 29/09/23.
20% discount cannot be used in conjunction with any other offer or discount. Excludes easels, Michael Harding & Daniel Smith products and cannot be used to purchase gift vouchers or event tickets. Offer varies in-store & online. In-store use: Goodie bags will be given to students spending £40 or more (£32 after 20% discount applied). To redeem, present your valid student ID in-store. Online use: 20% discount and free goodie bag will be applied to student orders of £50 or more (£40 after 20% discount applied). Offers applied at checkout with promo code for verified student accounts or with use of a UNiDAYS code. Visit www.cassart.co.uk/students for details on how to set up a student online account.
If you decide to return your Student Day order for a refund and the value of your order subsequently falls below £50 (£40 post-20% discount), then the free Goodie Bag including all its contents, must be returned in its entirety before we can initiate the refund process.
Promotion valid in Cass Art Glasgow & Edinburgh stores only, on 20/09/23 & 21/09/23. Goodie bags will be given to students spending £40 or more (£32 after 20% discount applied) while stocks last. Contents may vary. One goodie bag per person. Value of bag refers to combined RRP of all products. To redeem, present your valid student ID in-store. 20% discount cannot be used in conjunction with any other offer or discount. Excludes easels, Michael Harding & Daniel Smith products and cannot be used to purchase gift vouchers or event tickets.
NEWCASTLE UNIVERSITY STUDENT DISCOUNT
Students with a valid Newcastle University student ID are eligible for a 20% discount at cassart.co.uk online until 31st December 2023 and a 10% discount thereafter. Newcastle University students can register for their verified Cass Art online 20% student account at the Freshers Fair or via the link provided. Student discounts cannot be applied in conjunction with other offers, discount codes and special discount days or for the purchase of gift vouchers or event tickets. 20% discount is not valid on easels, Michael Harding or Daniel Smith Products. To benefit from a 10% Student Discount in-store, customers must show a valid photographic student ID with a course expiry date.
HAMPSTEAD SCHOOL OF ART DISCOUNT
Hampstead School of Art (HSoA) students and tutors can apply for a 20% discount card valid at Cass Art Hampstead.
To receive a card, all student applicants must present their enrolment form or course receipt at the till point at Cass Art Hampstead, 58-62 Heath Street, London NW3 1EN, and complete a small form.
To be eligible for a Hampstead School of Art discount card, HSoA students must have enrolled in a class at Hampstead School of Art within the last year, and the card will expire one year after the start date of that course.
To apply for a card, HSoA tutors must show proof of ID and either a letter on HSoA headed paper or present the HSoA guide highlighting their course. Card expiry date for tutors will be one year from the date they apply for the card.
The Hampstead School of Art Card entitles the holder to an extra 20% off all products in-store valid at Cass Art Hampstead only.
The card is not valid online or in any other store and cannot be applied in conjunction with other offers, discount codes and special discount days, Student or Viridian discount, or for the purchase of gift vouchers or event tickets.
In order to receive their discount, when purchasing items HSoA Cardholders must present their card in-store.
Viridian Card holders receive a 10% discount off the Cass Art price of all products, both in-store and online. The discount cannot be used on special promotional days, in conjunction with any other offer, Cobalt Blue Student Card, or for the purchase of gift vouchers or event tickets. Cass Art reserves the right to exclude products from the scheme at any time.
To be eligible for a Viridian Card, customers must be either an art & design teacher or tutor at a UK School, College or University, or an Art Therapist.
Applicants must prove their status as an Artist Educator, either with an identity card or a signed letter on headed paper from their institution. Art Therapists should have full membership to either the British Association of Art Therapists (BAAT) or as a Visual Arts Therapist within the Association of Anthroposophic Therapeutic Art (AATA).
To apply in-store, applicants must show their proof of artist educator status and complete an application form.
To apply digitally, applicants must email either a scanned copy or digital photograph of their identity card or letter along with their full name, email address, full personal address, name of the institution they work at, and their position at the institution to email@example.com.
Successful applicants will receive their card within 14 days. Should successful applicants not yet have an online account with cassart.co.uk, an account will be created for them and they will receive an email with their login details within 14 days.
In order to receive their discount, when purchasing items Viridian Card holders must present their card in-store. A 10% discount will be automatically applied to their online account corresponding to the details given in their application.
Cass Art reserves the right to amend the Terms & Conditions, or to amend or withdraw the scheme at any time.
FRIENDS OF MALL GALLERIES DISCOUNT
Friends of the Mall Galleries with a valid card are eligible for a 10% discount at Cass Art online and in-store. To be eligible for a discount, customers must be a current member of the Friend of Mall Galleries scheme.
To benefit from the Friends of Mall Galleries discount in store, customers must show a valid Friend of Mall Galleries Card at the till point in any Cass Art store.
To apply a Friend of Mall Galleries discount online, customers must email firstname.lastname@example.org with their full name, and a photo of their valid Friend of Mall Galleries Card clearly showing the card number and signature. Our Customer Care Team will create an online account for the customer and the 10% discount will automatically be applied to the customer’s online basket.
The Friend of Mall Galleries discount cannot be applied in conjunction with other offers, discount codes, Student or Viridian discount, or special discount days, or for the purchase of gift vouchers or event tickets.
PRINCE CHARLES CINEMA MEMBERS’ DISCOUNT
Prince Charles Cinema Members are eligible for a 10% discount at Cass Art Charing Cross and Soho stores only. To be eligible for a discount, you must be a current member of the Prince Charles Cinema with a valid membership card.
To redeem your discount, present your valid Prince Charles Cinema Member Card at the till point in-store. The discount is not valid in any other stores or online.
Cannot be used on special promotional days, in conjunction with any other offer, Student or Viridian discount or for the purchase of gift vouchers or event tickets.
In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna:
- Pay Later 30
- Pay in 3 instalments
- Pay Now
Further information and Klarna’s user terms please see www.klarna.com/uk/terms-and-conditions. General information on Klarna can be found at www.klarna.com/uk/about-us. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.
Gift Vouchers are valid for 12 months from the date of purchase.
Whilst we continue to upgrade our systems online gift vouchers can only be redeemed online. We hope to accept online gift vouchers across our stores soon however. Cass Art Shop Vouchers can be bought directly from any of our shops.
Gift Vouchers can be redeemed against all products on CASS ART.
Gift Vouchers cannot be refunded or returned and are non-transferable.
Gift Vouchers cannot cannot be redeemed for cash.
Gift Vouchers cannot be redeemed against workshops, events and our Edinburgh branch.
Promotion or discount codes cannot be applied to the purchase of a Gift Voucher.
Cass Art does not accept Cass Art shop vouchers through the online shop.
After a purchase has been made, any balance remaining will be retained as a credit with cassart.co.uk, to be used for future orders.
If your order exceeds your credit value, any remaining balance must be paid for by credit or debit card.
Refunds for items purchased using Cass Art Online Shop Gift Vouchers will be in the form of credit with cassart.co.uk. This can then be redeemed against subsequent orders.
Cass Art is not responsible if a Gift Card is lost, stolen, destroyed or used without your permission.
Cass Art reserves the right to cancel a Gift Card if we deem such action necessary.
LIMITATION OF LIABILITY & BLOCKING
Cass Art’s liability for any breach of these terms and conditions is limited to the value of the goods ordered in the relevant transaction, however, nothing in these terms and conditions shall exclude or limit Cass Art’s liability for death or personal injury as a result of Cass Art’s negligence. If any part of these terms and conditions is unenforceable, the validity of the remaining terms and conditions is not affected. If we consider in our absolute discretion that you are in breach of these terms and conditions, we reserve the right to prevent you having further access to the website and to take any further action that we consider appropriate.
We expect the Cass Art website to be a pleasant and fun and creative place to visit. To ensure this, we ask all users to abide by these guidelines and to let us know if they see them being crossed. Failure to abide by these guidelines may result in any submissions being removed.
1. Be polite, considerate and as clear as possible to avoid misunderstandings. 2. Feel free to engage in discussion and debate, but don’t be abusive or provocative or conduct personal attacks. 3. Avoid rows, rivalry, grudges or ganging up. 4. Ensure that anything you submit is not obscene or illegal (eg libelous, defamatory or in breach of copyright or any privacy laws). 5. And please don’t post spam, adverts or any other commercial content, and don’t misrepresent Cass Art or attack us for your own commercial reasons.
PRICE GUARANTEE CONDITIONS
Cass Art undertakes to match the prices of any art retailer. We promise to refund the difference if you find an item available at a lower price, sold under the same conditions, within 7 days of purchasing it from us.
To qualify, the item found at a lower price must be the same product (including colour and size), not part of a bundle of products, in stock and available for immediate delivery by an authorised VAT registered UK retailer, either trading directly or through marketplaces, such as Amazon, or auction sites. Where applicable delivery charges will be considered as part of the total price. The Price Match policy does not apply to purchases made using discount codes, partner and affiliate codes and clearance lines.
To claim, please contact us.
CUSTOMER SURVEY PRIZE DRAW
By completing the survey, entrants will be deemed to have accepted and agreed to be bound by these terms and conditions.
This Prize Draw is open to all persons resident in the UK aged 18 and over at the date of their entry.
Employees or contractors of Cass Art and their immediate family, or anyone directly connected with the organization will not be eligible to enter the prize draw.
To enter the Prize Draw simply complete all questions in the customer survey and enter your email address at the end of the survey.
The survey is hosted by a third-party company, Survey Monkey.
No purchase is necessary to enter the Prize Draw.
A limit of one entry per customer will be accepted. We reserve the right to disqualify any entrant who uses multiple names and to require them to return any prize they may have won.
No bulk, third party or automated entries will be accepted.
Cass Art will not be liable for any computer malfunction which results in entries not being received. Proof of sending is not proof of receipt.
Entries not submitted in accordance with the rules or which are otherwise incomplete will be disqualified.
The Prize Draw runs every two months for a two-month period. The Prize Draw opens on the first day of the month and closes at midnight on the last day of the second month.
One winner will be selected every second month at random by an automated system within 7 days of the closing date. The decision will be final and no correspondence or discussion concerning any decision shall be entered into.
Winners will be notified through the same email address entered into the survey by the 15th of every other month.
If a winner does not respond to such email within 5 working days of the time of notification, then the Prize will be forfeited and Cass Art will be entitled to select another winner at random.
The Prize consists of a £100 Cass Art digital gift voucher to spend online which will be sent to the winner's email address.
The Prize is non-transferable, non-refundable and non-negotiable. No cash alternative is available for any prize.
Cass Art reserves the right to (i) cancel this promotion, (ii) cancel or refuse any individual’s entry and (iii) amend these terms and conditions.
The promoter of this prize draw is Cass Art, Cass Art is the trading name of Art-Line Limited, a company registered in England and Wales with a company number 1799472. Registered office: 66-67 Colebrooke Row, Islington, London, N1 8AB.
White Paint Flash Sale - Terms & Conditions - Products subject to price change and availability. Excludes Daniel Smith & Michael Harding. This offer is not available in conjunction with any other discount including Cobalt Blue and Viridian Cards. Offer valid from 20.10.23 and ends 23.10.2023 at 23:59:59 or whilst stocks last. Online Only.
3 for 2 on Staedtler Individual Fimo Blocks - Terms & Conditions - Products subject to price change and availability. This offer is not available in conjunction with any other discount including Cobalt Blue and Viridian Cards. Offer valid from 23.10.23 and ends 05.11.2023 at 23:59:59 or whilst stocks last.
Up to 70% off Windsor & Newton Promarkers and Brushmarkers - Terms & Conditions - Products subject to price change and availability. This offer is not available in conjunction with any other discount including Cobalt Blue and Viridian Cards. Offer valid from 30.10.23 and ends 06.11.2023 at 23:59:59 or whilst stocks last.
65% off RRP on the Winsor & Newton Cotman Watercolour Studio Set of 45 Half Pan- Terms & Conditions - Products subject to price change and availability. This offer is not available in conjunction with any other discount including Cobalt Blue and Viridian Cards. Offer valid from 06.12.23 and ends 13.11.2023 at 23:59:59 or whilst stocks last.
Spend & Save - Terms and Conditions - £50 off when you spend £250 in a single transaction, £20 off when you spend £150 in a single transaction, £10 off when you spend £100 in a single transaction. Offer valid online from Friday 17th November until 23:59:59 Monday 20th November 2023. Offer not valid with any other offer/promotion, Cobalt Blue or Viridian card. This promotion excludes Daniel Smith & Michael Harding and products already in promotion and the whole Easel category. Discount applies automatically at checkout. Offer valid only once per customer and valid online only.
The Paint Set Flash Sale - Terms and Conditions - Offer is only valid online. Products marked ‘Paint Set Sale’. Products subject to price change and availability. This offer is not available in conjunction with any other discount including Cobalt Blue and Viridian Cards. Offer valid from 02.11.23 ends 06.09.2023 at 23:59:59.
Extra 20% Off Winsor & Newton Canvas - Terms & Conditions - Products subject to price change and availability. This offer is not available in conjunction with any other discount including Cobalt Blue and Viridian Cards. Offer valid from 06.11.23 and ends 19.11.2023 at 23:59:59 or whilst stocks last.
40% off RRP on Derwent Lightfast - Terms & Conditions - Pencil Set range only - Products subject to price change and availability. This offer is not available in conjunction with any other discount including Cobalt Blue and Viridian Cards. Offer valid from 06.11.23 and ends 19.11.2023 at 23:59:59 or whilst stocks last.
Black Friday: Extra 20% off - Terms and Conditions: Promotional prices in this email include the extra 20% discount - use code BF20 at checkout to apply discount. Products subject to price change & availability. Online only, no minimum spend. Offer not available on any bundles, gift vouchers, event tickets, Daniel Smith or Michael Harding products. Offer not available in conjunction with any other promotion, discount or offer including Student & Viridian discounts. Ends 23.59.59 on 27/11/2023.
To contact us, please email us or telephone on +44 (0)20 7619 2601. Any notices should be sent to this email address, with a hard copy posted to Cass Art Head Office, Variety House, 93 Bayham Street, London, NW1 0AG, deemed served 3 working days after posting. Signing up to our newsletter allows Cass Art to communicate on a weekly basis. You can unsubscribe at any time.