Contact Us

Our small team of Customer Care advisors at Cass Art are committed to offering the highest level of care. Our opening hours are Monday to Friday 9am - 5pm. Our telephone operating hours are 10am - 4pm between Monday to Friday. 

During Covid 19 we may take a little longer getting back to you and please ask you to bear with us during this trying time as we are happy to help.

While you are waiting, you can find answers to delivery options and frequently asked questions here.

We thank you for your patience and understanding 

If you would like to send us pictures, please email us at

If you would like to speak to your local store, details can be found on our shops page here.


Please provide your Order Number, if applicable.

Customer Service Address

66-67 Colebrooke Row, London, N1 8AB

Customer Service Phone

+44 (0)20 7619 2601

In Store

If you've experienced an issue in one of our stores then please contact our General Managers. Details can be found on our shops page here.