Contact Us

Our small team of Customer Care advisors at Cass Art are committed to offering the highest level of care. Should you experience any problems please use the contact details below and provide plenty of information to ensure that we can address any issues that you may have.

If you wish to make any changes to your order, please call us as soon as possible we have a small period of time, when this can be actioned.

While you are waiting, you can find answers to delivery options and frequently asked questions here.

If your question is regarding one of our stores or artspaces, please contact the store themselves.

If your query is urgent, please call us on 0207 619 2601. Please note, our telephone hours for this week are 9-4 instead of 9-5 as usual.


Please provide your Order Number, if applicable.

Customer Service Address

66-67 Colebrooke Row, London, N1 8AB

Customer Service Phone

+44 (0)20 7619 2601

In Store

If you've experienced an issue in one of our stores then please contact our General Managers. Details can be found on our shops page here.