1. What are cookies
A cookie is a very small piece of information that a website stores to save and collect basic information. Many cookies are essential to the operation of our website, for example to allow you to make a purchase or create an account with us. Cookies on our site are also used to customise certain areas of content just for you, and to make your browsing experience more efficient and faster.
Cookies on our website are used for the following purposes
- To enable you to add items to your shopping basket and purchase them.
- To enable you to create an account to have information such as order history, or your details remembered for later.
- To improve the website’s usability by saving you time on making a purchase or tracking your order.
- To analyse the use of our website through Analytics software such as Google Analytics.
Our emails to you also have pixels in them, which we use for information purposes (which of our emails are more interesting to users, how engaged our users are with us as a brand, etc).
3. Information collected
The cookies our website uses do not collect any sensitive information such as your name, address, email address, or any other contact details.
The cookies this website uses are:
|These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
To opt out of being tracked by Google Analytics across all websites click here.
|eCommerce Platform||blucommerceCountry||This cookie is used to determine which country the visitor is from, so that content and shipping costs shown are accurate for those customers. This is determined based on a GeoIP lookup or data provided through their account or while purchasing.|
|blucommerceState||This cookie is used to determine which region the visitor is from, for the same reason as blucommerceCountry|
|blucommerceCurrency||This cookie is used to determine which currency to show on the site, based on the country the visitor is from and whether they've chosen to view the site in another currency.|
|blucommerceDeviceType||This cookie is used to determine which type of device is being used to browse the site, and to show a mobile specific site in certain scenarios.|
|blucommerceLang||This cookie is used to determine which language to be used on the site, based on the country the visitor is whether they've chosen to view the site in another language.|
|blucommerceReferrers||This cookie is used to determine how the visitor found the site, whether it's from a third party affiliate, from a marketing email or another source|
|blucommerceVariates||This cookie is used to determine what content to show to the customer when testing new features and functions on our site to improve our customer experience.|
|Emarsys||scarab.visitor||This cookie stores the visitor id which will identify the visitor through multiple sessions to give a consistent experience.|
|scarab.profile||This cookie creates a profile and tracks products the user browsed, etc. The information stored in this cookie is encrypted.|
|scarab.mayAdd & scarab.mayViewed||These are the session cookies that are used for click and add-to-cart tracking to give accurate recommendations.|
4. How do I disable cookies & delete pixels?
To fully disable cookies on our website, you will need to change the settings in your website browser.
Pixels are not stored when you delete the email; the easiest way not to receive these is to change your email preference to plain text.
Full instructions for all browsers can be found here.
5. Links to other websites