We have temporarily paused orders to International destinations whilst we upgrade our systems to meet the new export rules. We are working hard to keep this break as short as possible so we can be back up and running as soon as possible.
Thank you for your patience.
For more details about the steps we are taking during the Covid-19 pandemic, please click here
All orders are dispatched via DPD and will arrive in within 5-8 working days. These will be fully trackable and require a signature on delivery.
As we don't ship to some countries, you can place an order and have it delivered to a Freight Forwarding or family address. Please be aware, our liability ceases when your order is delivered to the specified delivery address as stated on the order.
We don’t ship to some autonomous communities including the Canary and Balearic Islands. For more information, please contact our customer care team.
What methods of payment do you accept for International orders?
We accept the following methods of payment: Visa, MasterCard, Maestro, and PayPal.
For more information, visit our FAQ page.
WHAT IS YOUR RETURN POLICY?
Please contact the Cass Art Customer Care Team either through the message section of your online account, by email or by phone on +44 (0)20 7619 2601 to register your return within that time frame.
For more information view our returns page.